Privacy-Policy

General

As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.

Responsible for the data processing (“data controller”) on this website and in our company is:

Isabella Wilden
Wittelsbacherstraße 9B
93049 Regensburg
Germany

Phone: +49 1512 2682 778
E-mail: info@hormonexperten.de

General information

SSL or TLS encryption

When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.

An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.

Encrypted payment transactions

Payment data, such as account or credit card numbers, require special protection. For this reason, payment transactions made with the most common means of payment are carried out exclusively via an encrypted SSL or TLS connection.

How long do we store your data?

In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.

In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:

• We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
• The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
• We are required by law to retain your data.

In this case, we will delete your data as soon as the requirement(s) cease to apply.

Your rights

Objection to data processing

IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:

• WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
• THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.

THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.

Other rights

Withdrawal of your consent to data processing

Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to complain to the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.

Right to data portability

We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.

Right to information, deletion, and correction of data

According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.

Right to restriction of processing

In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:

• with your consent
• for the assertion, exercise or defense of legal claims
• to protect the rights of another natural or legal person
• for reasons of important public interest of the European Union or a Member State.

The right to restrict processing exists in the following situations:

• You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
• The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
• We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
• You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is hosted on a server of the following Internet service provider (hoster):

Vercel Inc.
440 N Barranca Ave #4133
Covina, CA 91723

Has a data processing agreement been concluded with the hoster or are standard contractual clauses (SCC) in place?

Yes

How do we process your data?

The hoster stores all the data from our website. This includes all personal data that is collected automatically or through entering. This can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the legal basis of Art. 6 (1) lit. f) GDPR.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

• Do you want to be informed when cookies are set?
• Do you want to exclude cookies in general or for certain cases?
• Do you want cookies to be deleted automatically when you close the browser?

If you disable or do not allow cookies, the functionality of the website may be limited.

If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.

Cookie consent with Cookiebot

What is Cookiebot?

Cookie consent, monitoring and control software

Who processes your data?

Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark.

Has a data processing agreement been concluded with Cookiebot?

Yes

Where can you find more information about data protection at Cookiebot?

https://www.cookiebot.com/de/privacy-policy/

How do we process your data?

We use Cookiebot to obtain your consent to store cookies on your device and to document it in a data protection compliant manner. When you visit our website and close the cookie window of Cookiebot requesting consent, the following data is transmitted to the company:

• your IP address in anonymized form
• the date and time of the consent
• the user agent of your browser
• the URL from which the consent was sent
• an anonymous, random and encrypted key
• your consent status, which serves as proof of consent

In addition, Cookiebot stores a cookie in your browser to associate the consents given or revoked with your browser. All data collected will be stored until the cookies are no longer needed, you delete the Cookiebot cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Cookiebot. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.

Server log files

Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.

How do we process your data?

Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:

• browser type and version
• operating system used
• referrer URL
• host name of the accessing computer
• Time of the server request
• IP address (anonymized if necessary)

We do not combine this data with other data but use it only for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.

Inquiry by e-mail, telephone or fax

You can send us a message by e-mail or fax or call us.

How do we process your data?

We store your message as well as your self-made contact details or the transmitted telephone number in order to be able to process your inquiry including follow-up questions. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

• Your inquiry has been conclusively processed.
• You request us to delete the data.
• You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Jameda

What is Jameda?

Tool for scheduling appointments as well as seal of approval display.

Who processes your data?

jameda GmbH, Balanstr. 71a, 81541 Munich, Germany

Has a data processing agreement been concluded with Jameda?

Yes

Where can you find more information about data protection at Jameda?

https://www.jameda.de/info/datenschutz

How do we process your data?

To make an appointment with us, you can use the Jameda tool on our website. We use the data for the planning, execution and, if necessary, follow-up of the appointment. In addition, we can embed a seal from jameda on our website. Jameda briefly records your IP address, your referrer URL, the time of access and can determine that you have made an inquiry with us; this data is only used for the technical provision of the service and then automatically deleted again.

How long do we store your data?

We delete your data as soon as one of the following occurs:

• The purpose of the data processing has ceased to exist.
• You request us to delete the data.
• You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

We have a legitimate interest in making appointments with customers and other interested parties as uncomplicated as possible and displaying a seal of approval. The data processing is therefore based on Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, the legal basis is exclusively Art. 6 (1) lit. a) GDPR. In this case, you can revoke your consent at any time with effect for the future.

ProvenExpert

What is ProvenExpert?

Rating seal and online service for obtaining customer feedback.

Who processes your data?

Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany.

Has a data processing agreement been concluded with ProvenExpert?

Yes

Where can you find more information about data protection at ProvenExpert?

https://www.provenexpert.com/de-de/datenschutzbestimmungen/

How do we process your data?

On our website there is a rating seal from ProvenExpert. Through the seal, ratings of our company by our customers are displayed and made available to other visitors of the website. When you visit our website, the provider of ProvenExpert learns from the embedded seal that our website was visited via your IP address. In addition, ProvenExpert collects the language settings on your device in order to display the seal in the appropriate local language.

On what legal basis do we process your data?

We have a legitimate interest in advertising our offers with a comprehensible display of customer reviews. The basis of the data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to data processing, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.

Analysis tools and advertising

We use the following tools to analyze the behavior of our website visitors and show you advertisements.

Matomo Analytics (locally installed)

How do we process your data?

We are always interested in optimizing our website for users and placing advertising in the best possible way. We are helped in this by Matomo Analytics, an open-source tool that analyzes user behavior and thus provides us with the necessary database for adjustments. Matomo uses cookies, device fingerprinting, and other technologies that enable user recognition across pages to analyze user behavior. Matomo records page views, which region they come from, IP address, referrers, browsers used and operating systems. In addition, the tool can measure whether our website visitors perform certain actions (e.g. click on links or make purchases). After anonymizing your IP address, the collected data is stored exclusively on our server.

On what legal basis do we process your data?

As a website operator, we have a legitimate interest in the anonymized analysis of user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 (1) lit. f) DSGVO. In the event that you have, for example, consented to the storage of cookies or otherwise consented to data processing, the legal basis is exclusively Art. 6 (1) lit. a) DSGVO. You can revoke your consent at any time with effect for the future.

Other Services an data processings

Jotform

On our website, we use forms from Jotform, a service provided by Jotform Inc., 111 Pine St. Suite 1815, San Francisco, CA 94111, USA. Jotform enables us to create and manage online forms that you can use for contact purposes, event registration, or other purposes.

Processing of Your Data by Jotform

When you use our forms, the data you enter is transmitted to Jotform and stored on their servers. This may involve the transfer of your data to the USA. Jotform complies with the requirements of the EU General Data Protection Regulation (GDPR) and provides appropriate guarantees for the protection of your data.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) with Jotform, in which Jotform commits to protecting our users' data and processing it only according to our instructions. This ensures that your data is processed securely and in accordance with applicable data protection regulations.

Purpose of Data Processing

The data you enter in the forms is used exclusively for the purpose for which you provided it to us. This may include processing your inquiry, registering for an event, or transmitting information.

Legal Basis for Processing

The processing of your data is based on your consent according to Art. 6(1)(a) GDPR. You have the right to withdraw your consent at any time with effect for the future.

Duration of Storage

The data collected in the forms is stored for as long as necessary to process your request or as required by legal retention periods.

Your Rights

You have the right to information about the personal data we process, the right to rectification of incorrect data, the right to erasure, the right to restriction of processing, and the right to data portability. You can contact us at any time regarding these rights.

Further information about data processing by Jotform can be found in Jotform's privacy policy: https://www.jotform.com/privacy/ Additional information about data processing and storage within the EU can be found at: https://eu.jotform.com/de/gdpr-compliance/

Participation in Affiliate Programs

Use of Affiliate Links

On our website, we use so-called affiliate links. When you click on an affiliate link and make a purchase through this link, we receive a commission from the respective provider. This does not result in any additional costs for you. These affiliate programs help us finance the operation of our website and continue to offer you high-quality content and services.

Privacy and Transparency

We place great importance on privacy and transparency. When using affiliate links, no personal data is forwarded to us. The tracking cookies used to identify successful sales are managed directly by the respective providers. You can find more information about privacy and the cookies used on the websites of the respective providers.

Our website participates in the following affiliate programs:

Biogena Products:
Nutritional supplements Address: Strubergasse 24, A-5020 Salzburg Infoline: +43 662 23 11 11
Email: info@biogena.com
Website: https://biogena.com/
Privacy Policy: https://biogena.com/de-de/datenschutz

Sibionics
Product: Continuous Glucose Monitor (CGM)
Address: Sibio Technology Limited, Ltd, 6/F., Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong
Email: support@sibionics.com
Website: https://www.sibionicscgm.com/
Privacy Policy: https://www.sibionicscgm.com/pages/privacy-policy

Natural Cycles

Product: Thermometer
Address: NaturalCycles Nordic AB, Sankt Eriksgatan 63B, 11234 Stockholm, Sweden
Email: support@naturalcycles.com
Website: https://www.naturalcycles.com/
Privacy Policy: https://www.naturalcycles.com/other/legal/privacy